Information we collect from you
To register the user account, we ask you to provide your email address and create the password. At your request MegaLion can also create your personal keys for algorithmic trading through the API. We use/store your email address:
(a) to verify your identity when you log in to your account;
(b) to contact you regarding your account or work of MegaLion (support emails), send emails with our newsletters, announcements, and other offers (marketing emails); and
(c) to comply with our legal obligations. For more info, please refer to our AML/KYC Policy. We store passwords secured against unauthorized access by using a password hashing function. We encourage you to create a strong password and avoid sharing with other persons for the safety of your account and funds.
To deposit or withdraw your funds from MegaLion, you will have to enter the relevant wallet information. We store your wallet information in an encrypted form and do not use this information for any purpose except to provide you with the exchange services and to comply with our legal obligations.
We collect information about your experience – your history of transactions, orders, trades, device and browser information, login data, IP-address, geolocation data, date, time, and duration of use of MegaLion, links you visited, links, by which you were addressed to MegaLion. We use this information:
(a) to give you the control over account active sessions (give information about logged-in devices, history of orders, etc.); and
(b) to conduct our marketing research.
Also, MegaLion usage data is collected in an anonymized and aggregated way to improve MegaLion usability and for marketing purposes. Learn more about it in the section “Analytics” of this notice.
Please note that certain information, such as the history of transactions, will be stored to comply with legal obligations.
If you need technical support, have a privacy request or any other inquiry, you can contact us and leave your message. In this case, we will inevitably receive some portion of information from you. We will use this information to provide you with any help you might need, fix our services, and analyze MegaLion efficiency.
We have MegaLion official pages in social networks, such as Facebook, Twitter, Medium, etc. When you make interactions with our social network pages, such as subscribe to the pages, leave 3 comments or preferences (e.g., ‘like’ our posts), we can analyze these data for measuring our efficiency and conduct an analysis of our social media marketing.
To comply with the laws on the prevention of money laundering and terrorist financing, we are required to collect, keep, and analyze the documents that identify you, contact details, history of transactions, verification data, including from third-party sources (e.g., consumer reporting agencies, public databases, commercial registries, and sanction lists), and other types of information prescribed by law. We will ensure the confidentiality of collected information and will not use the data from your KYC/AML profile for any other purposes. For more information on the KYC/AML procedure and types of information collected for this purpose, please refer to our KYC/AML Policy.
We process your email address, wallet information, usage data, and certain types of cookies to provide you with MegaLion services. Without this information, we will be unable to provide you with the exchange and other features of MegaLion.
For the marketing purposes, we process your statistics of activity on our MegaLion, your MegaLion usage data. These data help us to understand our target groups and conduct marketing research. 4 We can also send you occasional emails with MegaLion updates or new products/services, and other marketing emails for the information purpose. You can also opt-out email subscription by clicking the appropriate button in our emails to you.
As discussed afore, we are required to store certain types of information for compliance with laws (e.g. AML/KYC obligations). We will make sure that this information will be treated strictly in accordance with relevant laws, and we will not use this information for other purposes (except as provided in this notice).
We do not intend to collect nor process the children’s (under 18 years old) personal data. Only individuals, who are already 18 years old, may use our MegaLion and provide information to us. If we become aware that someone under the age of 18 has provided or attempted to provide us his/her personal information and registered an account, we will use our best efforts to remove the information permanently from our files and delete this account.